At NEXUS.NET we take good, personal support very seriously and always endeavor to respond quickly to any faults or issues you may be experiencing.

We recommend, when logging a fault, do this directly on our Client Portal. By doing this, we can respond faster, and have a history of our support to you.

Call Support 087 230 0103,
8am – 5pm (Mon – Fri)

Please remember that Fibre faults need to be escalated to the fibre provider in your area, always as a first step, restart both the fibre modem/ONT device and your router.