Internet Made Easy
Need Internet, we have you covered for wireless or fibre, and can assist with VOIP and network cabling Services.
Internet Services since 2009
With a dedicated staff, based in Wynberg, Cape Town, we operate as an Internet Service Provider (ISP) as well as a solution driven IT services company, offering cabling infrastructure, VOIP and more.
We are an ICASA licensed Internet Service Provider and are a member of the Internet Service Providers Association (ISPA), which ensures we remain accountable and deliver on our promises to our customers.
Years Of Experience
Why work with us?
Free Site Surveys
Negotiable and Fair Pricing
Owner Run and Managed
We’re Here to Help
Humans on the Helpdesk
Dedicated Support Team
No Sub Contractors or Agents
Nexus-Net Terms and Conditions
Installation fees, pro-rata connectivity fees and once off ad hoc charges are on COD account and to be paid by EFT into the banking details provided on the bottom of the invoice.
Please use your unique Customer Code as a payment reference.
Full payment of monthly connectivity fees is due on the 1st of the month for the month in advance.
Debit order payments will be loaded on the 1st of the month. If falls on a weekend or public holiday a SMS will be sent out to advise of the payment date, please ensure there are sufficient funds in your account.
Unsuccessful debit orders and accounts in arrears will automatically be suspended and a R149.00 ex.vat reconnection fee will be charged.
Account will only be reactivated once settled in full.
Proof of payment is to be sent to firstname.lastname@example.org
CUSTOMER’S CONTACT DETAILS:
All communication is done by email and SMS therefore it is our customers responsibilities to ensure their details are up to date at all times.
Please send any amendments to email@example.com
A calendar months’ notice is required to terminate all services.
All promotional contracts and 2-year contacts – hardware belongs to Nexus Net therefore a technician will arrange for all the hardware to be collected timeously, failing to do so will result in the cost of the equipment being recovered.
Cancellation of a 2-year contract within the 2-year period will result in the following:
Within first year – full installation fee will be charged.
Within second year – 50% of the installation fee will be charged.