Internet Made Easy

Need Internet, we have you covered for wireless or fibre, and can assist with VOIP and network cabling Services.
About Us

Internet Services since 2009

With a dedicated staff, based in Wynberg, Cape Town, we operate as an Internet Service Provider (ISP) as well as a solution driven IT services company, offering cabling infrastructure, VOIP and more.

We are an ICASA licensed Internet Service Provider and are a member of the Internet Service Providers Association (ISPA), which ensures we remain accountable and deliver on our promises to our customers.

Fibre to the Business

Managed Wi-FI

Dedicated Staff

Years Of Experience

Satisfied Clients


Why work with us?

Free Site Surveys

Negotiable and Fair Pricing

Owner Run and Managed

We’re Here to Help

Humans on the Helpdesk

Dedicated Support Team

No Sub Contractors or Agents

Nexus-Net Terms and Conditions


Installation fees, pro-rata connectivity fees and once off ad hoc charges are on COD account and to be paid by EFT into the banking details provided on the bottom of the invoice.

Please use your unique Customer Code as a payment reference.
Full payment of monthly connectivity fees is due on the 1st of the month for the month in advance.

Debit order payments will be loaded on the 1st of the month. If falls on a weekend or public holiday a SMS will be sent out to advise of the payment date, please ensure there are sufficient funds in your account.

Unsuccessful debit orders and accounts in arrears will automatically be suspended and a R149.00 ex.vat reconnection fee will be charged.
Account will only be reactivated once settled in full.
Proof of payment is to be sent to


All communication is done by email and SMS therefore it is our customers responsibilities to ensure their details are up to date at all times.

Please send any amendments to


A calendar months’ notice is required to terminate all services.
All promotional contracts and 2-year contacts – hardware belongs to Nexus Net therefore a technician will arrange for all the hardware to be collected timeously, failing to do so will result in the cost of the equipment being recovered.

Cancellation of a 2-year contract within the 2-year period will result in the following:

Within first year – full installation fee will be charged.
Within second year – 50% of the installation fee will be charged.


Compliments and complaints:
Managing Director – Paula Ackermann

Account queries:


Technical Support: Call 087 230 0103 (Mon-Fri 8am-5pm)

Email: (After Hours and Weekends)